Common Sense Merchant Services

How is your current merchant services provider making you feel?







Out of Control



Common Sense Merchant Services for the Fed-Up Business Owner

If this is you, you probably have first-hand knowledge that the merchant services industry is wildly unethical and infamous for:

• Lying about what they are charging you.

• Letting your money sit on hold.

• Failing to answer simple questions.

You probably also know that practices like these put business owners like you in a tough spot, creating problems like:

“We can’t restock inventory this month.”

Have you ever had this conversation with your team? Not fun. Discovering that your business is in a bind because your money is on hold with the bank is seriously not cool. Your merchant services provider should fight for you, not sit on the sidelines and watch you lose control of your business.

“I’m going to have to give up ___.”

What is it? That business trip you were looking forward to all year? The software subscription that turned your company around and finally smoothed out operations? You shouldn’t have to change your business decisions because of the failures of your merchant services provider.

“You’re going to have to come back later.”

Turning away customers because your point-of-sale system isn’t working and you can’t get ahold of your merchant services provider = ouch. If you are losing customers because your merchant services provider can’t get their act together, you know it’s time do something different.

Merchant services providers should be held accountable for their actions, just like the rest of us. At eComm, we believe business owners like you deserve a merchant services provider who is:

Easy to Reach

No more endless phone trees, extended elevator music, or unanswered emails.

Able to Explain What They Are Doing

Forget all of that “pre-qualified rates,” “tier one pricing,” jargony nonsense.

Unquestionably Ethical

How about a merchant services provider who doesn’t lie to you?

Sound good?

There are three promises we make to all our customers, from business-owner to business-owner.

Be transparent about our markup fees, delivering itemized invoice statements to you each month. eComm’s rates never go up.


Walk you through every step of the process when you are ready to setup and maintain your point-of-sale system.

Answer your calls, emails, and support tickets, to get you the help that you need in a timely way so that you can keep your business moving forward.

We think that a merchant services provider should make you feel these things instead!

Are you ready to put an end to the games and get down to business
with a merchant services provider who operates at your pace?

Still not sure?

Here’s what our clients have to say:

“After being with Cornerstone/eComm forever, we bit on one of those “we can beat their prices” out-of-state merchant processers. What a mistake! A 3-year contract was signed, and after experiencing the hidden fees, the lack of customer service (took days to get a simple call returned) and generally being treated horribly, we came back to Cornerstone/eComm. With Cornerstone/eComm, there are no hidden fees, the customer service is exceptional, and I feel valued as their customer. To top it off—they are local–which keeps our dollars here in the state.”

– Michele Shockley, General Manager, Broadway Signs

Still not sure?

Here’s what our clients have to say:

“Cornerstone/eComm is a hidden gem, providing a national-level service in a very competitive industry right here in our Anchorage/Alaska market. In the multiple businesses I’ve worked for and consulted since 2009, they have been consistently recommended. We receive multiple solicitation calls a month claiming the ability to lower our processing rates. All of them are ignored due to the education, consistency, and honesty that has been provided by Cornerstone/eComm. A few years ago, we switched to a competitor for a handful of months only to come back to Cornerstone/eComm after our rate increased silently. Before we switched and after we returned to Cornerstone/eComm the consistency in our overall rate matched the quoted rate they gave us. It would be hard for us to ever switch again, though, even if our rate did increase. The professionalism and quality service that Cornerstone/eComm provides is worth staying for.

– Andy Azelton, Rural Energy

Still not sure?

Here’s what our clients have to say:

“Cornerstone/eComm has provided excellent service and local support to our business over the past 10 years. I get around 5 calls a week from other providers and refuse to listen to their offers. I know I am taken care of with Cornerstone/eComm.

– Rick Cramer, General Manager, Hilltop Ski Area

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