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Reinventing the Merchant Services Industry

Have you ever looked at a popular way of doing something and thought, “Now that just ain’t right?”

That’s exactly what we were thinking about the merchant services industry when we founded Cornerstone Credit Services in Anchorage, Alaska, in 1999. We thought the same thing when we launched our national division, eComm, 18 years later.

We were entering an industry that had a bad reputation, but we were doing it for a reason. As business owners ourselves, we know that the business community deserves better.

Common Sense Philosophy

When you treat someone with respect, your relationship is based on trust and transparency, not on lies and broken promises.

Our Approach is Simple

In all seriousness, some merchant services providers don’t seem to understand the golden rule: don’t lie to people. eComm was founded on the principle that we should treat our fellow business owners as we want to be treated – with respect.

Respect for…

• Your business decisions
• Your cash flow
• Your loyal customers

When you treat someone with respect, your relationship is based on trust and transparency, not on lies and broken promises.


Our aim is to be undeniably up-front with you about everything from markup fees to monthly charges.


We are boldly people-first. That means you, your employees, and your customers take priority every step of the way, not “making a quick buck.” Our team is made up of wonderful people who take being a no-monkey-business merchant services provider to heart.


We pride ourselves in exemplary customer service, something for which the merchant services industry is infamous for failing. When you open an account with us, you are assigned a dedicated customer service representative who is committed to answering your every call, email, and support ticket.

People Like You

We are your neighbors, your fellow Chamber of Commerce members, and the kind of people whose kids go to your kids’ schools. We’re just ordinary people on an extraordinary mission to change the face of merchant services.


Everyone that you see pictured below is a part owner in eComm. We are employee-owned because we want our team to get a taste of what it is like to walk in your shoes. Our team understands the connection between your business success and their own.


VP of Merchant Services




VP of Sales and Marketing

Still not sure?

Here's what our clients have to say:

“After being with Cornerstone/eComm forever, we bit on one of those “we can beat their prices” out-of-state merchant processers. What a mistake! A 3-year contract was signed, and after experiencing the hidden fees, the lack of customer service (took days to get a simple call returned) and generally being treated horribly, we came back to Cornerstone/eComm. With Cornerstone/eComm, there are no hidden fees, the customer service is exceptional, and I feel valued as their customer. To top it off—they are local–which keeps our dollars here in the state.”

– Michele Shockley, General Manager, Broadway Signs

Still not sure?

Here's what our clients have to say:

“Cornerstone/eComm is a hidden gem, providing a national-level service in a very competitive industry right here in our Anchorage/Alaska market. In the multiple businesses I’ve worked for and consulted since 2009, they have been consistently recommended. We receive multiple solicitation calls a month claiming the ability to lower our processing rates. All of them are ignored due to the education, consistency, and honesty that has been provided by Cornerstone/eComm. A few years ago, we switched to a competitor for a handful of months only to come back to Cornerstone/eComm after our rate increased silently. Before we switched and after we returned to Cornerstone/eComm the consistency in our overall rate matched the quoted rate they gave us. It would be hard for us to ever switch again, though, even if our rate did increase. The professionalism and quality service that Cornerstone/eComm provides is worth staying for.


– Andy Azelton, Rural Energy

Still not sure?

Here's what our clients have to say:

“Cornerstone/eComm has provided excellent service and local support to our business over the past 10 years. I get around 5 calls a week from other providers and refuse to listen to their offers. I know I am taken care of with Cornerstone/eComm.

– Rick Cramer, General Manager, Hilltop Ski Area

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