About Us
Reinventing the Merchant Services Industry
Have you ever looked at a popular way of doing something and thought, “Now that just ain’t right?”
That’s exactly what we were thinking about the merchant services industry when we founded Cornerstone Credit Services in Anchorage, Alaska, in 1999. We thought the same thing when we launched our national division, eComm, 18 years later.
We were entering an industry that had a bad reputation, but we were doing it for a reason. As business owners ourselves, we know that the business community deserves better.
Common Sense Philosophy
When you treat someone with respect, your relationship is based on trust and transparency, not on lies and broken promises.
Our Approach is Simple
In all seriousness, some merchant services providers don’t seem to understand the golden rule: don’t lie to people. eComm was founded on the principle that we should treat our fellow business owners as we want to be treated – with respect.
Respect for…
• Your business decisions
• Your cash flow
• Your loyal customers
When you treat someone with respect, your relationship is based on trust and transparency, not on lies and broken promises.
Our aim is to be undeniably up-front with you about everything from markup fees to monthly charges.
People-First
We are boldly people-first. That means you, your employees, and your customers take priority every step of the way, not “making a quick buck.” Our team is made up of wonderful people who take being a no-monkey-business merchant services provider to heart.
People-Centered
We pride ourselves in exemplary customer service, something for which the merchant services industry is infamous for failing. When you open an account with us, you are assigned a dedicated customer service representative who is committed to answering your every call, email, and support ticket.
People Like You
We are your neighbors, your fellow Chamber of Commerce members, and the kind of people whose kids go to your kids’ schools. We’re just ordinary people on an extraordinary mission to change the face of merchant services.
People-Owned
Everyone that you see pictured below is a part owner in eComm. We are employee-owned because we want our team to get a taste of what it is like to walk in your shoes. Our team understands the connection between your business success and their own.
Richard
VP of Merchant Services
Scott
C.E.O
Greg
VP of Sales and Marketing